Terms and Conditions of Use
and any of their subdomains (collectively, the "Sites").
Wempy Dyocta Koto Pty Ltd does not accept liability for any loss or damages caused by this website, or any website linked to this website. Wempy Dyocta Koto Pty Ltd reserves the right to refuse or cancel an order at any time, giving fair reason (eg. not for personal use, technical error, fraudulent activity etc.). We will make all reasonable effort to contact the purchaser on the details provided with the order and all monies received will be refunded using the original payment method.
- Terms of Sale
The nominated currency used for all transactions on www.wempydyoctakoto.com is Australian Dollars (AUD$) and includes a 10% GST (Australian Goods and Services Tax). This is applicable to all orders containing an Australian address. When Australian goods are exported (sent to a delivery address outside Australia) then the GST component of the price will be removed and the export price will be exclusive of GST. This will adjust automatically at your checkout when your address is entered.
- Use and Restrictions
The sites may be accessed and used only by individuals who can form legally binding agreements under applicable laws, who are 18 years of age or older, and who are not barred from using the Sites under applicable laws.
Wempy Dyocta Koto may terminate your permission to use the Sites if you have made any unauthorised use of the sites. You acknowledge and agree that your unauthorised use of the sites may also violate applicable laws including copyright laws, trademark laws (including trade dress), and communications regulations and statutes.
All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the "Marks") that appear on the Sites are proprietary to Wempy Dyocta Koto or such marks' respective owners. You may not display or reproduce the Marks other than with the prior written consent of Wempy Dyocta Koto. You may not remove or otherwise modify any trademark notices from any Content. The Marks, including Wempy Dyocta Koto are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws in Australia and various other jurisdictions around the world.
- Your Account
- International Shipping
Wempy Dyocta Koto ships to most destinations around the world. If you can select your address at checkout, we can deliver to you. If your address can not be entered, please provide alternative address details. You can expect to receive your parcel within 5 business days of dispatch. Please note, our couriers are not able to deliver to PO Box addresses, so when placing your order please provide a physical postal address. We recommend international customers check with their country’s customs office prior to ordering, with regards to understanding importing costs that may be liable at your destination country. Our international shipping charges are transport costs only. Wempy Dyocta Koto does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country.
- Dispatch of Orders
Orders are normally dispatched within 3 business days of Order Confirmation, subject to all ordered items being in stock. If any items cannot be fulfilled from your order, we will contact you via email and offer an alternative solution or a refund.
- Acceptance of Order
On receiving the order, the customer is responsible for inspecting the goods for fault or damage. Should the items ordered not be of acceptable quality, it is the customer’s responsibility to notify Wempy Dyocta Koto Pty Ltd, as soon as possible. Please see our Returns & Exchanges Policy for more information.
- Electronic Communicationse
You consent to receive electronic communications from Wempy Dyocta Koto either in the form of email sent to you at the email address listed on your account or by communications posted on the Sites.
You agree not to upload, post or otherwise make available on the Sites any material protected by copyright, trademark, patent, trade secret or any other proprietary right without the express permission of the owner of such copyright, trademark, patent, trade secret or other proprietary right owned by a third party. You bear the burden of determining whether any material is protected by any such right. You will be solely liable for damage resulting from your account, or any infringement of copyrights, trademarks, patents, or other proprietary rights, or any violations of rights of privacy or publicity, or any other harm resulting from any Submission that you make. You represent and warrant that: (i) you own all Submissions posted by you on or through the Sites or otherwise have the right to grant the Licenses to Wempy Dyocta Koto set forth in this section, and (ii) your Submission is accurate and not misleading and (iii) the posting of your Submissions on or through the Sites does not violate the privacy rights, publicity rights, trademark rights, copyrights, contract rights or any other rights of any person or entity or violate any applicable law, rule, regulation or order. You agree to pay for all royalties, fees, damages and any other monies owing to any person by reason of a breach of these warranties in relation to any Submissions posted by you to or through the Sites.
Wempy Dyocta Koto reserves the right in its sole discretion to (a) terminate your access to your account; (b) terminate your ability to post to the Sites and/or (c) refuse, delete, modify, edit or remove any Submissions; with or without cause and with or without notice, for any reason or no reason, or for any action that Wempy Dyocta Koto determines is inappropriate or disruptive to the Sites or to any other user of the Sites. Wempy Dyocta Koto may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at Wempy Dyocta Koto’s discretion, Wempy Dyocta Koto will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Sites, or on the Internet.
Wempy Dyocta Koto takes no responsibility and assumes no liability for any Submissions posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Wempy Dyocta Koto is not required to monitor, police or remove any Submissions or other information submitted by you or any other user. If you are concerned about any particular content on our Sites, please contact us.
Wempy Dyocta Koto may, in its sole discretion and without notice or any further obligation to you, temporarily suspend or permanently discontinue any and all current and future, access to or use of the Sites. Any Content offered or posted on the Sites is subject to modification or discontinuation at any time and from time to time without notice or obligation to you.
- Your Consumer Rights
- Links to Third Party Websites
The Sites may contain links to websites and other resources operated by third parties other than Wempy Dyocta Koto. Such links are provided solely as a convenience to you. Wempy Dyocta Koto does not control such websites, and is not responsible for the content, products, services or information offered by any third parties. Unless otherwise specified, the inclusion of links to such websites on the Sites does not imply any endorsement of any website or the content, products or services offered, advertised, endorsed or promoted by any third party, or of any company or person. If you decide to access any third party websites or acquire any third party products or services, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies imposed by such third parties.
- Governing Law
- Gift Cards
By purchasing a gift card ("Gift Card") offered by Wempy Dyocta Koto, you are certifying and representing to Wempy Dyocta Koto that the activities in connection with which the Gift Cards will be used will comply with these terms and conditions, and the terms and conditions found on the back of the Gift Card or included with the Gift Card (collectively the "Gift Card Terms and Conditions"), all applicable laws, rules and regulations, and that the Gift Cards will not be used in any manner that is misleading, deceptive, unfair or otherwise harmful to any person. For full Gift Card terms and conditions, please read the Wempy Dyocta Koto Gift Card Terms and Conditions applicable in your jurisdiction.
Wempy Dyocta Koto Gift Cards are available for purchase on www.wempydyoctakoto.com in digital form (emailed to the recipient on order) or physical form (posted to a delivery address as specified). For security purposes, our maximum Gift Card value to purchase online is $300 AUD. If you wish to purchase a higher amount, please contact our Customer Care team at wempy.koto@wardourandoxford.
-They do not include GST;
-They cannot be discounted and are not subject to any discounts.
Wempy Dyocta Koto cannot accept cancellations on Gift Cards once payment has been processed. Gift Cards are not refundable (in part or in full or amount paid) or redeemable for cash.
- Expiry Date
Wempy Dyocta Koto Gift Cards are valid for 1 year from the date of purchase, which is noted on the card. It is the Purchaser’s and Receiver’s responsibility to redeem the value placed on the Gift Card within that time frame. Wempy Dyocta Koto is unable to extend Gift Cards beyond the expiry date.
Wempy Dyocta Koto Gift Cards can be redeemed at www.wempydyoctakoto.com. The Gift Card balance will be reduced by the amount of each purchase. If a purchase exceeds the balance, the difference must be paid with an alternative payment method accepted by Wempy Dyocta Koto.
- Blackhawk Gift Cards
Blackhawk Gift Cards are to be used online at www.wempydyoctakoto.com for redemption of merchandise. 1x Gift Card redemption per online purchase however, can also be used in conjunction with a Wempy Dyocta Koto Gift Card. Valid for 1 year from the date of purchase. This Gift Card is treated as cash meaning any lost, stolen or damaged Gift Cards cannot be replaced, refunded or redeemed. Gift cards cannot be used to purchase Gift Cards. Not redeemable for cash and cannot be refunded or credited. If purchase exceeds the available card balance, an alternative payment method can be used to make up the difference.
All returns for purchases made with a Wempy Dyocta Koto Gift Card will result in credit to a Gift Card or issuance of a new Gift Card in the amount of the return.
- Our Policies
Gift Cards cannot be returned, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Gift Cards cannot be replaced or be redeemed for cash, except where the balance is less than $10 (or its equivalent in local currency) or as otherwise required by law. Gift Cards can only be sold in any amount over $10.00 to a maximum of $300.
- Risk of Loss
The risk of loss and title for Gift Cards pass to the purchaser upon sale. Gift Cards should be treated as cash. We are not responsible if a Gift Card is lost, stolen, destroyed or used without your permission. We cannot trace them or refund a Gift Card after purchase.
Wempy Dyocta Koto will have the right to close a Gift Card account and request alternative forms of payment if Wempy Dyocta Koto reasonably believes such Gift Card has been fraudulently obtained.
- Not for Promotional Use
Where permitted by law, Wempy Dyocta Koto Gift Cards may be used as personal or business gifts, but may not be used in connection with any marketing, advertising or other promotional activities (including without limitation via websites, internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) without Wempy Dyocta Koto’s prior written consent.
- No affiliation with Wempy Dyocta Koto
Use of Wempy Dyocta Koto’s name, logo, trade dress (including any image/likeness of the Gift Cards) or trademarks (or those of any of its subsidiaries or affiliates) in connection with the purchase or use of Wempy Dyocta Koto Gift Cards is strictly prohibited. The use of Wempy Dyocta Koto Gift Cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with Wempy Dyocta Koto, or any of its subsidiaries or affiliates, is prohibited.
- First Wear Terms & Conditions
To minimise skin to garment contact, where possible each piece you order will be delivered in our sealed eco-garment bags. Please note our First Wear Initiative does not apply to styles that are on sale. In regards to returns and exchanges, these are thoroughly assessed and any saleable pieces are either sent to our outlets, or placed in a clear sealed bag with no marketing message on it to clearly differentiate from First Wear pieces.
- Wempy Dyocta Koto Social Media
Our social media pages aim to build an informed, intelligent, kind, courageous and curious global community. While we do our best to read and respond to as many comments as possible, please understand at times this may not be the case. If your enquiry is urgent or if you would like to discuss a matter further, please contact our Customer Care team via email at wempy.koto@wardourandoxford.
- User Generated Content
If you tag any captions or images with any of our brand social media handles or hashtags,(@wempydyoctakoto and #wempydyoctakoto) you are voluntarily submitting the content and give Wempy Dyocta Koto unrestricted right to use, in any capacity without limitation and compensation. You agree to be bound by these terms and conditions, and hereby:
- Confirm that the Content is your original creation and not copied from third parties;
- Acknowledge that your Content may appear on any Wempy Dyocta Koto media; and
- Grant Wempy Dyocta Koto and its affiliates a non-exclusive, worldwide, transferable, royalty-free, irrevocable, perpetual right and licence without compensation to use your Content as set out in these Terms and Conditions;
- Confirm that you have all the rights necessary to allow us to use your Content;
- Confirm that the creation and use of your Content in any Wempy Dyocta Koto media or platform complies with all applicable laws and regulations;
- Warrant that your Content does not infringe or otherwise violate the copyright, trademark, trade, privacy or other intellectual property or other rights of any third party and that your Content is free from viruses and other malware; and
- Waive any moral rights you may have in your Content, such as any right you may have to be named as the author of the Content or to protect the integrity of your Content.
- You give us your permission for us to redesign, archive, reproduce, disseminate, display, publicly perform and/or replay and make publicly accessible, as well as to cut and edit, adapt and modify your Content or any part of it.
- If your Content is corrupted, inappropriate, illegible or otherwise not in accordance with these terms and conditions then we will not accept your Content.
- You accept that we may choose not to use your Content or to remove your Content from any Wempy Dyocta Koto media or platform at any time. You agree that you will not receive any payment or other remuneration if we use your Content in any Wempy Dyocta Koto media, platform or properties.
Wempy Dyocta Koto, in its complete discretion, reserves the right to remove posts it considers offensive, irrelevant, hurtful or spam. Promotion for commercial services will be removed unless prior permission has been received, is an official Wempy Dyocta Koto partner or is a non profit organisation aligned with the values of Wempy Dyocta Koto.
- Typographical Errors
In the event that an item(s) is listed at an incorrect price or with incorrect information, Wempy Dyocta Koto reserves the right to withdraw that item(s) from sale, and to refuse or cancel orders. Wempy Dyocta Koto will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.
- Customer Ratings, Reviews and Questions & Answers
By submitting any content to Wempy Dyocta Koto, you guarantee that:
- You are the sole author and owner of the intellectual property rights in the content;
- All "moral rights" that you may have in such content have been voluntarily waived by you;
- All content that you post is accurate;
- You are at least 18 years old;
You further agree that you may not submit any content:
- That is known by you to be false, inaccurate or misleading;
- That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
- That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
- For which you were compensated or granted any consideration by any unapproved third party;
- That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
- That contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold Wempy Dyocta Koto (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.
For any content that you submit, you grant Wempy Dyocta Koto a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.
Please reach out to our Customer Care team via wempy.koto@wardourandoxford.
- Contact Us
You can contact us by emailing wempy.koto@